Return Policy
At [www.jordipuigmiquel.com](https://www.jordipuigmiquel.com), we strive to offer the highest quality in our catalog of books and cultural products. Below are the terms and conditions applicable to shipments and receipts:

1. Right of Withdrawal (Retail Customer Purchases)
In accordance with current legislation on distance selling, retail customers have a period of 14 calendar days from the receipt of the order to exercise their right of withdrawal without the need for justification.

Essential Condition: The product must be returned in the same condition in which it was delivered, without signs of use, underlining, or damage, and in its original packaging. Shipping costs for returns due to a change of mind will be borne by the buyer.

2. Defective Products or Shipping Errors
If the book or product arrives damaged, has printing defects, or does not match what you ordered:

You have a period of 14 calendar days from receipt to notify us via our email address [email protected].
In these cases, we will cover all costs for the return and replacement of the product, or issue a full refund of the amount.

3. Exceptions to the Right of Return
Returns due to withdrawal or a change of mind will not be accepted in the following cases:

Products that have been unsealed or manifestly used.
Personalized books or items specifically ordered for the customer.